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At Milletify, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect:
Personal Information: When you create an account or make a purchase on Milletify.com, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
Usage Information: We may collect non-personal information about your interactions with our website, including the pages you visit, the products you view, and your browsing behavior.
Cookies: Milletify.com uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies in your browser settings, but please note that certain features of the website may not function properly.
How We Use Your Information:
To Process Orders: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
To Improve Our Services: We may use your usage information to analyze trends, track user interactions, and improve the functionality and user experience of our website.
To Communicate With You: We may send you promotional emails, newsletters, or updates about our products and services, but only if you have opted in to receive such communications.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We use secure encryption technology (SSL) to encrypt sensitive information transmitted between your browser and our servers.
Disclosure of Information:
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
Legal Compliance: We may disclose your information when required by law or in response to a valid legal request, such as a court order or subpoena.
Your Rights:
Access and Correction: You have the right to access, update, or correct your personal information stored in your Milletify account. You can do so by logging in to your account settings or contacting our customer support team.
Opt-Out: You have the right to opt out of receiving promotional emails or newsletters from Milletify. You can unsubscribe from these communications by following the instructions provided in the email or contacting us directly.
Changes to This Policy:
Milletify reserves the right to update or amend this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at milletify @ gmail .com. We value your privacy and are committed to addressing any issues promptly and transparently.
Return Policy
At Milletify, we strive to provide you with the best shopping experience. If you receive a product that doesn’t meet your expectations, you may request a return within 2 days of receiving the item. Please note that our return policy applies only to products purchased directly through Milletify.com.
Conditions for Returns:
The product must be unused, undamaged, and in its original packaging.
The request for return must be initiated within 2 of receiving the item.
The product must be eligible for return as per the seller’s return policy.
Process for Returns:
Log in to your Milletify account and navigate to the order you wish to return.
Click on the “Return” button and follow the instructions to initiate the return process.
Pack the item securely in its original packaging and ship it back to the seller’s address provided.
Once the seller receives the returned item and verifies its condition, they will process the return as per their return policy.
Please note that Milletify does not take ownership of the products listed on our platform. Therefore, any issues regarding the product itself should be addressed directly with the seller. We will facilitate the return process and ensure smooth communication between you and the seller.
Refund Policy
At Milletify, we understand that sometimes things don’t go as planned. If you’re not satisfied with your purchase due to a damaged item during transit or a manufacturing defect, you may be eligible for a refund.
Conditions for Refunds:
Refund requests must be initiated within 7 working days of receiving the item.
The product must be damaged during transit or have a manufacturing defect.
The refund request must be approved by the seller after verifying the genuineness of the claim.
Process for Refunds:
Initiate a refund request by contacting Milletify customer support or directly through your order page.
Provide relevant details and evidence, such as photos, to support your refund claim.
Once the refund request is approved by the seller, the refund amount will be processed within 3-7 working days.
The refund will be issued to the original payment method used for the purchase.
Please note that shipping responsibility lies with the sellers, and Milletify will facilitate the refund process while ensuring timely communication between you and the seller.
Shipping Policy
At Milletify, we aim to provide efficient shipping services to ensure your orders reach you in a timely manner. Please note that shipping policies may vary depending on the seller from whom you make your purchase.
Shipping Responsibilities:
Sellers are responsible for shipping the products to your designated address.
Sellers must adhere to their specified shipping methods, timelines, and delivery charges.
Milletify will facilitate the shipping process by providing you with tracking information for your order.
Tracking Information:
Once your order is shipped, you will receive a tracking code via email or through your Milletify account.
You can track the status of your shipment by entering the tracking code on the designated courier company’s website.
Please keep in mind that shipping times may vary depending on your location, the seller’s location, and other external factors beyond our control. If you have any questions or concerns regarding shipping, feel free to contact Milletify customer support for assistance.